Paul Krugman on Process


Nobody cares about this stuff — they care about results. …

Excellent advice for Obama from Paul Krugman. Also a lesson for organisations as diverse as the Australian Federal Government to the Commonwealth Bank of Australia.

We don’t want your complicated reasons for not doing things or for doing things we don’t like. We just want it to be beneficial to us.

And if it isn’t? Just be prepared for the backlash.

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